SERVPRO of Brainerd and Park Rapids Employee Photos

Picture of Steve; blonde hair, wearing an orange shirt

Steve Arends

Steve Arends is the Sales and Marketing Manager for SERVPRO of Brainerd and Park Rapids.  He started with the company in March of 2013.  Prior to SERVPRO, he worked in a Sales and Marketing position in the Marine Industry.  In that position he learned the importance of earning the trust of his clients and co-workers. 

While his primary responsibilities are to meet, greet and inform clients about SERVPRO, he has also spent much of his time in the field doing what SERVPRO does to make it "Like it never even happened."

He enjoys his time in the outdoors and playing with his two husky/labs "Koda" and "Moki."

He is certified as a WRT - Water Damage Restoration Technician and Carpet and Upholstery Cleaning Technician by the Institute of Inspection Cleaning and Restoration Certification (IICRC) which is recognized nationally within the industry.

His experience with SERVPRO includes Priority Response, Emergency Ready Profiles, Crew Chief, Project Management, Onsite Inspections, Group Training.

Jennifer Andrus

Jennifer Andrus is a Production Technician at SERVPRO of Brainerd and Park Rapids.  Jennifer's strong drive and attention to detail makes her a valued team member.  She has completed our extensive SERVPRO Employee Certification Training Program.  This program teaches advanced cleaning and restoration techniques and how to properly use our state-of-the-art equipment.  This training also emphasizes listening skills, customer service, and exceeding our customer's expectations.  She is also certified in Fire and Smoke restoration.

She is a mother of two awesome children and an active member of her church.  Her hobbies include working out, rollerblading and playing darts.

Her favorite quote: "With God life is endless hope:  Without God life is hopeless end."

Dark haired Trinity in black and green Hero Ready Shirt

Trinity Schmelzer

Trinity is the Senior Crew Chief for SERVPRO of Brainerd and Park Rapids.  He has been with SERVPRO for 8 years.  Trinity's strong drive and attention to detail makes him a valued team member. 

He has completed our extensive SERVPRO Employee Certification Training Program.This program teaches advanced cleaning and restoration techniques and how to properly use our state-of-the-art equipment.  This training also emphasizes listening skills, customer service, and exceeding our customer's expectations.

Trinity is also certified in Water Damage Restoration, Applied Microbial Remediation, Carpet and Upholstery Cleaning and Fire & Smoke Restoration.  He has pledged to perform these services with skill, honesty and integrity to provide the consumer with the highest standard of care and expertise per IICRC (Institute of Inspection Cleaning and Restoration Certification).

Trinity enjoys working with his SERVPRO team to assist customers in their time of need.

In his spare time he enjoys the Minnesota outdoors and teaching his 7 year old son the arts of hunting and fishing.  Trinity is also a member of a motorcycle group that does fundraising for local community organizations.